Hiring a professional security service in Alberta is a critical decision for business owners, property managers, and event organizers. Whether you’re protecting your office, condominium, retail store, or hosting an event, the right security provider ensures safety, minimizes risks, and provides peace of mind. However, not all security companies offer the same level of service, and choosing the wrong one can leave you vulnerable.
To help you make an informed decision, here are 10 essential questions you should ask before hiring a security service in Alberta. Each question ensures you partner with a reputable and effective provider like Falcon Security, known for its highly trained personnel and reliable protection services.
10 Key Questions To Ask Before Hiring A Security Service In Alberta:
1. What Licenses and Certifications Do You Hold?
Security companies in Alberta must be licensed under the Security Services and Investigators Act. Before hiring, ask to see proof of licensing and ensure their guards are certified and trained. Choosing a licensed provider like Falcon Security guarantees compliance with provincial regulations and assures you that the personnel are qualified for the job.
2. How Experienced Are Your Security Guards?
Experience matters when it comes to handling high-pressure situations such as theft, vandalism, or trespassing. Ask how long the company has been in operation and what kind of training their guards undergo. At Falcon Security, guards are not only experienced but also undergo continuous training to handle diverse scenarios, from residential patrols to large-scale event security.
3. What Types of Security Services Do You Offer?
Every property and situation requires a different security approach. For example, construction sites may need mobile patrols, while a corporate office might require concierge security. Reliable providers like Falcon Security offer a wide range of services, including:
- Security guard services
- Event security
- Mobile patrols
- Concierge and condo security
- Construction site protection
- VIP and executive protection
By offering tailored solutions, Falcon Security ensures your unique needs are fully met.
4. How Do You Screen and Train Your Guards?
The quality of security guards depends on the recruitment and training process. Ask about background checks, criminal record screenings, and ongoing professional development. At Falcon Security, all guards undergo rigorous screening and receive specialized training in areas like conflict de-escalation, customer service, and emergency response. This guarantees professionalism and reliability.
5. What Technology and Tools Do You Use?
Modern security is not just about manpower—it’s also about technology. From surveillance cameras to mobile patrol apps and GPS-tracked vehicles, advanced tools enhance protection. A provider like Falcon Security integrates cutting-edge technology with traditional security methods, ensuring a higher level of monitoring and reporting for clients.
6. Can You Provide References or Case Studies?
Reputable security companies should be able to provide references from past or current clients. Ask for testimonials, case studies, or examples of similar work. Falcon Security is trusted across Alberta by businesses, residential communities, and event organizers, and its proven track record is a strong indicator of reliability.
7. How Do You Handle Emergencies?
Emergencies such as fire, medical incidents, or security breaches require quick and effective action. Ask how the company responds to crises and whether their guards are trained in first aid and emergency procedures. With Falcon Security, clients benefit from a 24/7 rapid response team that ensures immediate action when needed most.
8. What Is Your Communication Process with Clients?
Clear communication ensures accountability and transparency. Will the company provide incident reports? How often will they update you on patrols or security status? Falcon Security maintains open communication with clients through detailed reporting, incident logs, and regular updates, so you’re always informed.
9. What Is Your Pricing Structure?
Cost is always a factor, but it shouldn’t be the only one. Ask whether pricing is hourly, per project, or based on a contract, and ensure there are no hidden fees. Falcon Security offers competitive and transparent pricing that balances affordability with top-notch service quality, making it an ideal choice for both small businesses and large corporations.
10. Why Should We Choose Your Company Over Competitors?
Finally, give the company the chance to explain what sets them apart. A strong security provider will highlight its unique advantages. Falcon Security distinguishes itself with:
- Licensed, highly trained, and professional staff
- A broad range of customizable security services
- 24/7 availability and rapid response capabilities
- Integration of advanced technology with on-the-ground expertise
When choosing between providers, these qualities make Falcon Security one of the most trusted names in Alberta’s security industry.
Final Thoughts
Hiring a security company is not a decision you should rush. By asking these 10 questions, you’ll ensure the provider you choose is reputable, qualified, and capable of safeguarding your property or event. If you’re looking for a security partner in Alberta that prioritizes safety, professionalism, and client satisfaction, Falcon Security stands out as a top choice.
Frequently Asked Questions (FAQs)
Q1. Do security companies in Alberta need a license?
Yes. Security providers must be licensed under the Alberta Security Services and Investigators Act. Always ask for proof of licensing before hiring.
Q2. What makes Falcon Security different from other companies?
Falcon Security offers highly trained staff, advanced technology integration, and 24/7 rapid response, making it one of Alberta’s most trusted providers.
Q3. Can Falcon Security provide event security for large gatherings?
Yes, Falcon Security specializes in event security for concerts, corporate functions, and private events, ensuring smooth operations and safety.
Q4. How much does hiring a security guard cost in Alberta?
The cost varies depending on the type of service, duration, and number of guards. Falcon Security offers transparent, competitive pricing.
Q5. Are your guards trained in first aid and emergency response?
Yes, Falcon Security’s guards receive comprehensive training, including first aid, CPR, and emergency response protocols.
Q6. Can I customize the type of security service I need?
Absolutely. Falcon Security offers customized solutions tailored to your property, event, or business needs.
Q7. Do you provide security services for residential areas and condos?
Yes, Falcon Security offers condo and concierge security to ensure residents’ safety and peace of mind.
Q8. How quickly can Falcon Security respond to an incident?
With a dedicated 24/7 rapid response team, Falcon Security ensures immediate action during emergencies.
Q9. Do you use surveillance technology in addition to guards?
Yes, Falcon Security combines on-site guards with surveillance technology to provide complete coverage.
Q10. How do I get started with Falcon Security?
You can contact Falcon Security for a consultation to discuss your specific security needs and receive a tailored plan.