Healthcare Security · Canada-Wide

Healthcare Security That Protects Patients, Staff & Sensitive Areas

PHIPA-aware security officers trained for hospitals, clinics, and long-term care — combining mental-health crisis response, emergency-department protocols, and 24/7 coverage across Ontario and Alberta.

24/7

Rapid incident response

PHIPA

Aware procedures

3

Offices · ON & AB

4.1★

Google rated

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The Challenge

Healthcare facilities face risks no generic guard is trained for

Workplace violence is the leading occupational hazard in Canadian healthcare. Protecting patients, staff, and sensitive areas takes officers trained for the clinical environment — not a standard security posting.

Workplace violence & aggression

Healthcare workers face violence at rates far above other sectors. Officers must de-escalate, not escalate — under Bill 168 and provincial OHS obligations.

Patient record & pharmacy security

Restricted access to medical records, controlled substances, and pharmacy storage — governed by PHIPA in Ontario and the Health Information Act in Alberta.

Emergency department volatility

EDs and psychiatric units are the highest-risk zones in any facility, requiring officers trained for crisis intervention and patient watch.

High visitor volume & elopement

Managing visitor flow, preventing patient elopement, and protecting vulnerable patients — all while keeping the environment calm and care-focused.

What We Provide

Specialized healthcare security solutions

Every service is delivered by officers trained specifically for medical environments and Canadian healthcare regulation.

Trained Healthcare Officers

Licensed officers certified in medical protocol, patient interaction, and healthcare-specific emergency handling.

Patient Watch & Safety Aid

Constant observation of high-risk patients under clinical direction — preventing harm to self or others.

Access Control

Technology-backed control ensuring only authorized personnel reach pharmacies, records storage, and restricted zones.

24/7 Surveillance Monitoring

Real-time video monitoring with AI-driven analytics for fast detection and response to unusual activity.

ED & High-Risk Staffing

Specialized officers deployed to emergency departments, psychiatric units, and other vulnerable areas.

Mental Health Response

NVCI and Mental Health First Aid trained officers for Code White and Code Silver de-escalation.

Parking & Valet Management

NVCI and Mental Health First Aid trained officers for Code White and Code Silver de-escalation.

Security Consulting

Risk assessments, accreditation preparation, and workplace-violence-prevention program design.

Operational Integration

Working alongside hospital administrators and clinical staff so security never disrupts patient care.

The Falcon Difference

Technology most Canadian security firms simply don't offer

Workplace violence is the leading occupational hazard in Canadian healthcare. Protecting patients, staff, and sensitive areas takes officers trained for the clinical environment — not a standard security posting.

K-9 Capability
Drone Dogs

Thermal-equipped K-9 patrol units for large campuses, parking structures, and perimeter response.

Autonomous
Robotic Security

Continuous patrol of low-traffic zones and after-hours areas where standing guards aren’t cost-effective.

Aerial
Surveillance Drones

Rapid aerial coverage of grounds and parking lots — the highest-incident areas at most facilities.

 
Compliance & Training

Built around Canadian healthcare regulation

PHIPA & Health Information Act aware

Privacy procedures aligned to Ontario's PHIPA and Alberta's HIA — the laws that actually apply in Canada.

Bill 168 workplace violence compliance

Programs designed to support your obligations under Ontario's workplace violence legislation and provincial OHS Acts.

Provincially licensed & vetted

Every officer holds a current provincial security licence (PSISA in Ontario, provincial equivalent in Alberta) with background screening.

Accreditation-ready documentation

Incident reporting and documentation built to withstand accreditation review and legal scrutiny.

Officer training goes beyond the licence

First Aid & CPR
Mental Health First Aid
Non-Violent Crisis Intervention
De-escalation
Code White / Code Silver
Infection Prevention Awareness
Fire Safety
Patient Privacy (PHIPA)
How It Works

From first call to coverage in four steps

Free assessment

We walk your facility and map risk zones, access points, and coverage gaps.

Tailored plan

A staffing and technology plan built to your facility type and budget.

Trained deployment

Officers matched to your environment and briefed on your protocols.

Ongoing oversight

Dedicated supervisor, regular reporting, and 24/7 escalation support.

Our Clients Are Saying

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Jon Crump
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Rav 4 plated DCPW 609 cut across 3 lanes of traffic with no indicator. Employees need to learn how to drive.
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Priyanka profile picture
Priyanka
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Great experience.i love it..
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harman gulati profile picture
harman gulati
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The management is professional and truly cares about its employees. The training provided was thorough, and I feel confident and prepared for any situation. It's a reliable company that ensures both safety and personal growth
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Malik Jaat profile picture
Malik Jaat
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First, I was disappointed when the guards arrived to secure my event as one guard was not on time. I called customer support and they instantly replaced that guard and even sent and additional guard as a compensation. The event was successful with the great efforts of all the security team. Very professional people. Sorrry for the complaint I Logged as I was very stressed due to event. Thank you once again
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Harjinder Roy profile picture
Harjinder Roy
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Falcon a reliable partner for community-oriented initiatives.
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Anshii Beniwal profile picture
Anshii Beniwal
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Falcon Security has proven to be an outstanding security ally for our retail enterprise. Their steadfast dedication and all-encompassing services have significantly bolstered the security and prosperity of our day-to-day endeavors. I wholeheartedly endorse Falcon Security to any retailer
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A Sandhu profile picture
A Sandhu
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Falcon Security Services incorporated remote monitoring capabilities into our security camera system. This feature allowed us to keep an eye on our property in real-time, enhancing our overall sense of security.
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Sid profile picture
Sid
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By maintaining a noticeable presence, Falcon Security Services effectively dissuades possible security risks. Their guards' proactive demeanor adds to the atmosphere of security.
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Raminder Singh profile picture
Raminder Singh
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I had an excellent experience using their training course. the instructor named rajat specifically. He was exceptionally helpful, intelligent, inclusive, and always kept classroom energy high.
Employee Testimonials
Frequently Asked Questions
Q1. What makes healthcare security different from other industries?

Healthcare security centres on protecting patient safety, privacy, and sensitive medical areas. Our officers are trained in medical protocols, patient interaction, mental-health crisis response, and the Canadian privacy laws that govern healthcare — PHIPA in Ontario and the Health Information Act in Alberta.

Yes. Our officers follow PHIPA-aware procedures (Ontario) and Health Information Act procedures (Alberta), along with PIPEDA where federal commercial privacy applies.

Our officers are trained in non-violent crisis intervention, Mental Health First Aid, and de-escalation, and can participate in your facility’s Code White and Code Silver response. We integrate with your existing emergency protocols rather than working around them.

Yes. We provide facility risk assessments, accreditation preparation support, and workplace-violence-prevention program design aligned with Bill 168 and provincial OHS requirements.

AI-assisted CCTV monitoring, biometric and card-based access control for restricted zones, and — for larger campuses — Drone Dogs (K-9 units), robotic patrol, and aerial surveillance drones for grounds and parking areas.