10 Questions Developers Should Ask Before Hiring a Condominium Security Provider
Hiring a security guard service is a big decision. Whether you're protecting your property, employees, customers, or assets, choosing the right provider can significantly impact your safety and peace of mind. But before you sign a contract, it's crucial to ask the right questions to ensure you’re making an informed choice.
At Falcon Security, we understand the importance of transparency, reliability, and customized protection. That’s why we’ve compiled the top 10 questions you should ask any security guard service provider before committing to a contract.
Before anything else, verify that the security company is fully licensed and carries comprehensive liability insurance. A licensed firm demonstrates legal compliance and ensures its guards are trained according to industry standards. Insurance protects you from financial liability in case of damage, injury, or negligence.
Falcon Security is fully licensed and insured, giving our clients confidence and peace of mind in every engagement.
Not all guards are created equal. Some may have basic observation training, while others are trained in conflict resolution, emergency response, or even anti-terrorism tactics. Ask about their certification process, ongoing training, and specific skill sets.
At Falcon Security, our guards undergo rigorous onboarding training and continuous professional development to stay sharp and up-to-date with modern security challenges.
Make sure each security guard assigned to your property has passed a comprehensive background check and holds a valid guard license. This ensures they’re qualified, professional, and trustworthy.
Falcon Security takes recruitment seriously. All our guards go through stringent background checks and are certified by relevant authorities.
Every property or business has unique security needs. A good security service provider should tailor their offerings based on your location, foot traffic, risk level, and budget.
Whether you require mobile patrols, armed guards, concierge-style security, or 24/7 coverage, Falcon Security’s Security Guards Service is fully adaptable to your specific requirements.
Accountability is key. Ask how the company monitors its guards, what reporting systems are in place, and how communication works during emergencies.
Falcon Security uses state-of-the-art tracking and communication tools to ensure guard accountability and seamless contact with our clients. Supervisors perform random inspections and are available 24/7.
If you’re a retail store, hospital, school, or construction site, industry-specific experience matters. Ask about the company’s previous clients and their knowledge of industry regulations and risks.
Falcon Security has years of experience providing security guard services to commercial, residential, and government clients. Whatever your industry, we understand your pain points and tailor our solutions accordingly.
Long-term contracts can be risky if the service turns out to be unsatisfactory. Check for early termination clauses, contract duration, and whether you can scale services up or down based on need.
We offer flexible contracts at Falcon Security with clear terms and adjustable services, so you’re never locked into a situation that doesn’t work for you.
Modern security isn't just about manpower—it’s about the integration of technology. Ask about real-time reporting, GPS tracking, body cams, or other surveillance tech used.
Falcon Security combines skilled personnel with high-tech tools like digital patrol systems, real-time incident reporting apps, and GPS-enabled monitoring for complete transparency.
Even the best security plans can fall apart if there’s no contingency plan. Inquire about emergency response times, guard replacements, and escalation procedures.
Falcon Security has a rapid response system in place. If a guard calls in sick or an emergency arises, our backup team ensures that your property is never left vulnerable.
A reputable security company will have no issue sharing testimonials or references. Online reviews, client case studies, and word-of-mouth feedback can offer real insights into their reliability.
Falcon Security is proud of our long-standing relationships and positive reviews from satisfied clients across Canada. Don’t just take our word for it—check our testimonials or speak directly with our current partners.
Asking these questions helps you:
Choosing the right security company is not just about price—it's about trust, reliability, and value.
Selecting the right security guard service is about more than just checking boxes—it’s about partnering with a provider you can trust. Falcon Security stands out for its highly trained guards, customizable solutions, and dedication to client satisfaction. Whether you need security for a business, event, or residential property, their Security Guards Service is designed to deliver peace of mind. To learn more about how Falcon Security can protect what matters most, visit our Security Guard Service page and explore tailored solutions for your needs.
Ready to Secure Your Property?
Now that you know what to ask, make your next move count. Falcon Security provides expert Security guard services designed to meet your exact needs—whether you need short-term coverage, long-term contracts, or specialized security personnel.
👉 Learn more about our Security Guard Services here and discover how Falcon Security can protect what matters most to you.
FAQs
Q1: How long should a security guard service contract be?
A: Contracts can range from short-term (1 month) to long-term (12+ months). Falcon Security offers flexible durations based on your needs.
Q2: Can I terminate my security service contract early?
A: Yes, but check your contract for early termination clauses. Falcon Security includes clear cancellation terms to avoid surprises.
Q3: What types of businesses need security guard services?
A: Retail stores, warehouses, construction sites, hospitals, residential complexes, schools, and event venues often require guard services.
Q4: Are guards armed or unarmed?
A: Both options are available. Falcon Security provides armed and unarmed guards based on client requirements and local regulations.
Q5: What are the costs involved in hiring security guards?
A: Costs vary by service type, number of guards, and coverage hours. Request a custom quote from Falcon Security.
Q6: What happens if a guard doesn't show up?
A: Falcon Security has a backup response team to ensure you're never left uncovered.
Q7: Can I interview or approve the guards assigned to my site?
A: Absolutely. At Falcon Security, we welcome client involvement in the selection process.
Q8: How is performance monitored?
A: Via GPS tracking, digital check-ins, supervisor visits, and detailed reporting.
Q9: Do I need to provide equipment or uniforms?
A: No, Falcon Security provides fully equipped and uniformed guards.
Q10: Is 24/7 coverage available?
A: Yes, Falcon Security offers round-the-clock guard services with rotating shifts and supervision.